AOL Subscribers:

1. From your mailbox screen click on the drop down arrow to the right of the 'Mail Options' and then click on Address Book.
2. Click the Add button (Add Contact for version 8.0).

3. Type the following email address into the 'Screen Name' box and then click Save:

Hotmail Subscribers:

1. Select the Options link in the upper right of the screen.
2. Click on More Options.
3. Under Junk e-mail Click on Safe and blocked senders.
4. Click on Safe senders.
5. Type the following email address into the box and then click Add to list:

Yahoo! Subscribers:

1. From your mailbox screen click on the 'Contacts' tab and then click on Add a new contact. 
2. Type the following email address into the 'Email box' and then click Save:

*Special Note for Yahoo! subscribers*
We are continually looking for ways to help ensure delivery to Yahoo! inboxes. While "White Listing" our sending address can be very effective at times, it does not always do the trick.

If you "White Listed" us and you are still not receiving our emails, the emails are being blocked from Yahoo! on a level outside of our control.

In this case, as a last resort, the most effective action to take to ensure you receive our valuable emails is to update your email address on file with us to a non-Yahoo! email address.

We suggest creating a free email account from AOL or Gmail. After you have created a new email account please be sure to update your account online or call our Customer Service department to get help updating your email address.

When that is complete, please "White List" us with your new account.

MSN Subscribers:

MSN 8

1. Click on E-mail settings.
2. Click on the Junk Mail link.
3. Click on Safe List.
4. Click on Add an item to this list.
5. Type the following email address into 'Safe List' box and then click Add:

MSN 9

1. Click on Settings: E-mail | Junk e-mail.
2. Click on the Junk E-mail Guard link.
3. Click on Safe List.
4. Type the following email address into 'Safe List' box and then click Add:

Juno/Netzero Subscribers:

Earthlink Webmail Subscribers:

1. From your mailbox screen click on the Address Book.
2. Click Add.
3. Type the following email address into the 'E-mail' box and then click Save:

Outlook Users:

Outlook 2003

1. From your inbox select Actions then select Junk E-mail and click on Junk E-Mail Options Address Book.
2. Click the Safe Senders tab.
3. Type the following email address into the box and then click OK:

Outlook 2007

1. On the Tools menu, click Options.
2. On the Preferences tab, under E-mail, click Junk E-mail.
3. Click the Safe Senders tab.
4. Type the following email address into the box and then click OK:

Verizon:

1. From your inbox select Options then select the Block Senders tab (near the top of the screen).
2. On the Block Senders screen, you'll see both a "Block Sender List" and a "Safe List." In the space where it says 'Enter e-mail address or sub domain to always accept even if the domain is blocked" type the following email address into the box and then click OK:

Other:

1. Add the following email address to your Address Book or Contacts:

For instructions that are specific to your email provider or ISP, please contact your email provider or ISP directly.

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