Adding StreetAuthority.com to your "White-List"
(What is a "white-list"?)

To ensure that you receive all StreetAuthority newsletters and other valuable email communications you've requested from us, please follow the instructions below...

	First, add the address in the "From" line of your most recent StreetAuthority.com newsletter to your address book. The address we currently use is:
	Next, follow the instructions for your particular email provider or software (see below). AOL | AOL 9.0 | Hotmail | Yahoo | Gmail | Comcast | Other

STEP ONE:  Never hit the “Report Spam” button. Hitting this button will prevent you from getting any emails from us.  (See the image below for details.)

If you hit the “Report Spam” button by mistake, then please take the following steps to make sure you continue to receive emails from us.

• Access the “Spam Folder” by clicking on the link in the lower left–hand corner of your mailbox.
• Click on the StreetAuthority.com email that you mistakenly reported as Spam in the Spam folder. (See the image below for details.)
• Click on the “This is not Spam” button at the bottom of the Spam folder.

Now that you've ensured that you have not labeled our opt-in emails as spam, please complete the following simple steps to make sure you receive all StreetAuthority.com emails.

STEP TWO:  Add StreetAuthority.com's email addresses to your AOL Email Address Book.

Starting from your AOL Homepage,

• Under the "Mail" heading in the top left-hand corner of the screen, click "Read."
• Next to the Mailbox image you'll see a button called "Mail Options." Click on this button and select "Address Book" from the pull-down menu.
• Click on the "Add Contact" button.
• Under "Primary Email Address" select the "other email" button, then type
  (See image below for details.)
• Click Save

Emails from these addresses will then go directly to your AOL Inbox.

STEP THREE:  Make sure emails sent to you by StreetAuthority.com are not automatically deleted.

Starting from your AOL Homepage,

• Under the "Mail" heading in the top left-hand corner of the screen, click "Read."
• Next to the Mailbox image you'll see a button called "Mail Options." Click on this button and select "Block Unwanted Mail" from the pull-down menu.
• Choose one of the options under “Control Who I Get Email From”
• We recommend you leave the setting at “Allow mail from all senders.”
• Alternatively, you can also select "Allow email only from people I know."  However, if you choose that setting, then you MUST make sure to follow Step #2 above, otherwise you will not receive our emails. 
• Because most of our newsletters contain images and charts, make sure that the box next to "Block mail containing pictures or files" is NOT checked.
• Because most of our newsletters also contain valuable and important links back to our web site, please also make sure that the box next to "Mail with clickable hyperlinks (URLs) is NOT checked.
• When you've completed the items above, click the "Save" button.

When you receive emails, you may see the screen below. Since many of our emails will contain pictures, make certain that you click "Yes" whenever you are presented with the option below. (See image below for details)

If you've chosen to receive HTML emails from us, yet images do not appear when you receive our newsletters, then simply click on the "Show images & enable links" text at the top of your mail. (See image below for details.)

• Click on the "Contacts" tab near the top of the page.
• Click the "Safe List" link on the left-hand side of the page
• You'll be given the option to "Type an address or domain." (See image below for details.)
• Enter the following into the box:
  StreetAuthority.com 
• Click "Add"
• Repeat the previous three steps to add the following domain as well:
  StreetAuthorityNews.com
• Click "Add"

Important Note: If you use Yahoo for e-mail and you have inadvertently added StreetAuthority to your blocked senders list, it will block mail even if StreetAuthority is on the safe sender's list. To remove StreetAuthority from the blocked senders list please follow these steps in Yahoo Mail:

(1) Click on "Options" in the upper right and then select "Mail Options" from the drop-down list
(2) Click on "Spam" in the left navigation column
(3) Scroll through the Blocked Email Addresses list and highlight any email in that list that contains "StreetAuthority"
(4) Click "Remove" and this should remove the StreetAuthority email from your blocked list

• Select the "Addresses" tab near the top of the screen.
• Select the "Add Contact" button just below it.
• In the Name (first) box, type "StreetAuthority.com"
• In the space next to “Email” type in the following:
    (See image below for details.)
• It is not necessary to fill in the rest of the form.  
• Scroll down to the bottom of the page and click "Save"

Please complete the three simple steps below to ensure email deliverability of all messages from StreetAuthority.com to your Gmail inbox.

STEP ONE:   Open your Gmail Inbox. --An important note--  Never press the “Report Spam” button when either viewing or marking the checkbox next to a StreetAuthority.com email. Pressing this button will prevent you from receiving further newsletters and important messages from StreetAuthority.com.

STEP TWO:  On the left hand column toolbar, click on "Contacts" and then in the middle of the screen click either of these links "Create Contact" or "Add a contact!"

STEP THREE:  In the "Name:" field, type "StreetAuthority.com". Then in the field next to "Primary Email:" type this email address (note that you do not need to underline it):

 Then press the "Save" button at the bottom. Look at the image below if you need help.  Congratulations, you're finished!

---

Comcast

Comcast

If you are using Comcast as your Email provider, please send an e-mail to the following address:

blacklist_comcastnet@cable.comcast.com

Include in the body of the e-mail the following information:

I am a subscriber to StreetAuthority.com.  Please allow their emails to be delivered to my inbox.

• Domain: The domain they are mailing from is:
  
  streetauthority.com
  mail.streetauthority.com
   
• IP Address: Their sending IP addresses are:

  209.59.131.48-52

  209.59.131.179

  209.59.131.180

  209.59.131.181

  209.59.131.182

  ---

Other

To ensure that StreetAuthority.com communications are not filtered into your “junk/bulk” folder, select the "Add/Save to Address Book" function in your email software and follow the appropriate instructions. Since all email clients are different, you'll need to contact your email provider if you require further assistance.

Many email providers have “spam” or “junk” functions that will automatically delete or block emails that you report as “spam” or “junk.” Hitting these buttons may prevent you from receiving further emails from StreetAuthority.com. For best results, avoid using these functions with all StreetAuthority.com communications.

If your email looks distorted or if the links within the email do not work, your email provider may automatically send emails to your inbox with the images and links deliberately turned off. Many email providers provide functions that allow you to see images and links in your email; it’s often just a matter of hitting a button or two. Please contact your email provider for assistance on allowing images and links to display in your email.

Please contact the StreetAuthority.com Customer Care team if you have any further problems or questions.

What is a "White-List"? Unsolicited advertising emails, commonly referred to as "spam", have become a major problem in today's society. In an effort to reduce excessive amounts of unwanted email, most email services and Internet Service Providers (ISPs) are starting to employ blocking or filtering systems. They're also relying on "blacklists" to help separate wanted email from unwanted spam. (Note:  Here at StreetAuthority.com, we agree that spam is a major concern, and you can rest assured that we follow a strict no-spam policy. We only send our email newsletters and marketing communications to those who "opt-in" for our services, and we always provide convenient "opt-out" and cancel links at the bottom of all of our emails.) Although we only send emails to those who have opted in to our services, it's important to note that the current spam blocking systems are far from a perfect solution. The problem is that they often block email that you've requested (such as free and even fee-paid email newsletters from StreetAuthority.com) because it fits their definition of "spam." These definitions can vary greatly depending upon the email service or ISP you are using. For example, some services block emails that are above a certain size or contain a large number of characters. This has become a problem for some of our subscribers. Why? Well, because most of our email newsletters are very lengthy, some filtering programs may mistakenly block our important communications.  As a result, you might unexpectedly find you're not getting your StreetAuthority.com email newsletters on a regular basis. The good news is that there's something you can do to keep your StreetAuthority.com newsletters from falling victim to an overzealous spam filter. You can fight the blacklists with a "white-list." To ensure that your future email delivery is not interrupted, we strongly urge you to add our email address to your white-list now. In order to do so, you'll need to follow the instructions we've provided above. Please note that every email system is different, so you'll need to choose the appropriate email system from the list we've provided. If your email service isn't listed here, then please contact your ISP's customer service representatives for further instructions. Return to "White-List" Instructions

 

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